GENERAL JOB SUMMARY
The Operations Manager provides executive direction and supervision and consultation for the Assessment Center staff.
MAJOR JOB RESPONSIBILITIES
- Administer Assessment Center program according to the Agency mission, and to ensure the integrity of program provision that is consistent with the Agency’s mission.
- Provides oversight and consultative supervision of all Assessment Center staff.
- Designs and supports implementation of Assessment Center protocols employed in service delivery.
- Ensures appropriate assessments are completed for individuals served.
- Identifies and implements, as appropriate, best practice protocols.
- Provides input and approval of staff training modules; provides training.
- Identifies and monitors operational, service, and personal outcomes.
- Ensures continuity of care through the development of strong collaborative relationships with other agencies, providers and policy makers.
- Serves as the primary contact with the Juvenile Justice Department’s Contract Administrator.
- Perform other tasks and responsibilities as assigned by the Director of Juvenile Services.
Knowledge and Experience
Bachelor’s degree in human service field from an accredited college or university. Master’s degree preferred. Minimum of five (5) years’ experience in the administration and management of child and family welfare/human service programs. Extensive experience in management, training, fiscal design, model of care, recruiting, and service delivery preferred as well as experience in the Mental Health or Clinical Services field.
- Must maintain a valid Driver’s License and an acceptable driving record.
- Must be insurable by Methodist Home for Children’s insurance carrier.
- Must be able to work in high pressure, high stress environment.
- Computer literacy, advanced writing and editing skills, and organizational skills are essential.
- Strong written and verbal communication and presentation skills required.
- Strong Psychometric skills and a history of integrated report writing a must.
- Must have strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
- Must be able to work a flexible schedule, including nights and weekends, and holidays.
- Possible exposure to infectious diseases.
- Must provide a negative drug screen result prior to employment.
- Must pass a post-employment physical and TB test.
- Have the ability to perform physical demands associated with daily operational functions, such as walking, standing, bending, and lifting.
- Have the ability to comprehend and produce accurate program documentation, including, but not limited to, staff documentation, budget documentation, and community correspondence.
- Have the ability to communicate professionally in both verbal and written formats with consumers, including, but not limited to, parents, colleagues, and community service providers.
- Have the ability to drive for agency related events during the day or night.
- Regular attendance at primary worksite and agency related events.
Closing Date: Open Until Filled