Coordinator of Juvenile Services | Agency-wide



Provide administrative and programmatic direction and supervision for the operation of assigned Methodist Home for Children (MHC) residential programs under the supervision of the Director of Residential Services. Responsibilities include program assessment, mentoring, training, consultation, and supervision for assigned residential programs.


Monitor and assure compliance with all licensure, accreditation, and contract provisions and standards. Provide on-call services and consultation to assigned programs. Provide multi-day on-site consultation, as well as on-site management training, including extensive travel and overnights. Serve as liaison with the North Carolina Department of Juvenile Justice and Delinquency Prevention (DJJDP), local mental health programs, and Departments of Social Services agencies. Host and facilitate effective community meetings with DJJDP, mental health and social services professionals, and other contracting agencies. Supervise the development plans and implementation of those plans for assigned residential programs. Supervise the delivery of training, consultation, and quality assurance services. Monitor the supervision of all assigned residential program staff. Supervise recruitment, selection, and staff development activities for all residential program staff, including hiring, evaluation, and dismissal decisions. Monitor budgets for the assigned residential programs and assure appropriate accounting and business practices. Provide verbal and written reports as required to the Director for Residential Services and/or Vice President of Program Services and to funding and referral sources. Develop and implement program operations procedures, goals, and tasks for all residential programs that meet or exceed statutory and accreditation standards. Provide direct care services as deemed necessary. Provide emergency interventions for programs with very short advance notice. Perform other duties as requested by the Director of Residential Services. Position supervises designated Program Managers/Directors of Residential Programs, Transitional Living Programs, and Assessment Centers.


Knowledge and Experience

A Bachelor’s Degree in Human Services, Education, or a related field from an accredited college or university. Master’s degree preferred.

Extensive experience in the administration and delivery of community-based residential programs for juveniles. Experience in implementing a cognitive/behavioral model of care. Additionally, preferred candidates are extremely flexible in their work hours so they can meet the needs of programs needing immediate assistance. This position requires skills in training, public speaking, computers, team building, hiring/dismissal, organization, and time management. This position seeks individuals who perform well under pressure.

Skills/Working Conditions
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule, including nights and weekends, and holidays.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in occasionally high pressure, high stress environment.
  • Must be able to provide 24 hour on-call supervision, including weekends and holidays.
  • Computer literacy, advanced writing and editing skills, and organizational skills are essential.
  • High level of accuracy and detail orientation required.
  • Possible exposure to infectious diseases.
Physical Requirements
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to demonstrate organizational, management, and leadership skills.
  • Have the ability to generate multiple solutions to meet the changing needs of clients, staff, and communities.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally, in both verbal and written formats, with consumers, including, but not limited to, parents, supervisees, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to communicate professionally in both verbal and written formats with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to be flexible and accurately re-prioritize agendas.
  • Have the ability to participate in extensive travel.
    Closing Date: Open Until Filled

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