Coordinator of Juvenile Services | Agency-wide

 

GENERAL JOB SUMMARY

Provide administrative and programmatic direction and supervision for the operation of assigned Methodist Home for Children (MHC) residential programs under the supervision of the Director of Residential Services. Responsibilities include program assessment, mentoring, training, consultation, and supervision for assigned residential programs.

MAJOR JOB RESPONSIBILITIES

Monitor and assure compliance with all licensure, accreditation, and contract provisions and standards. Provide on-call services and consultation to assigned programs. Provide multi-day on-site consultation, as well as on-site management training, including extensive travel and overnights. Serve as liaison with the North Carolina Department of Juvenile Justice and Delinquency Prevention (DJJDP), local mental health programs, and Departments of Social Services agencies. Host and facilitate effective community meetings with DJJDP, mental health and social services professionals, and other contracting agencies. Supervise the development plans and implementation of those plans for assigned residential programs. Supervise the delivery of training, consultation, and quality assurance services. Monitor the supervision of all assigned residential program staff. Supervise recruitment, selection, and staff development activities for all residential program staff, including hiring, evaluation, and dismissal decisions. Monitor budgets for the assigned residential programs and assure appropriate accounting and business practices. Provide verbal and written reports as required to the Director for Residential Services and/or Vice President of Program Services and to funding and referral sources. Develop and implement program operations procedures, goals, and tasks for all residential programs that meet or exceed statutory and accreditation standards. Provide direct care services as deemed necessary. Provide emergency interventions for programs with very short advance notice. Perform other duties as requested by the Director of Residential Services. Position supervises designated Program Managers/Directors of Residential Programs, Transitional Living Programs, and Assessment Centers.

QUALIFICATIONS

Knowledge and Experience

A Bachelor’s Degree in Human Services, Education, or a related field from an accredited college or university. Master’s degree preferred.

Extensive experience in the administration and delivery of community-based residential programs for juveniles. Experience in implementing a cognitive/behavioral model of care. Additionally, preferred candidates are extremely flexible in their work hours so they can meet the needs of programs needing immediate assistance. This position requires skills in training, public speaking, computers, team building, hiring/dismissal, organization, and time management. This position seeks individuals who perform well under pressure.

Skills/Working Conditions
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule, including nights and weekends, and holidays.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in occasionally high pressure, high stress environment.
  • Must be able to provide 24 hour on-call supervision, including weekends and holidays.
  • Computer literacy, advanced writing and editing skills, and organizational skills are essential.
  • High level of accuracy and detail orientation required.
  • Possible exposure to infectious diseases.
Physical Requirements
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to demonstrate organizational, management, and leadership skills.
  • Have the ability to generate multiple solutions to meet the changing needs of clients, staff, and communities.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally, in both verbal and written formats, with consumers, including, but not limited to, parents, supervisees, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to communicate professionally in both verbal and written formats with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to be flexible and accurately re-prioritize agendas.
  • Have the ability to participate in extensive travel.
    Closing Date: Open Until Filled

Assessment Counselor | Asheville, Winston-Salem

GENERAL JOB SUMMARY

This position serves as the primary caregiver to youths being served by the Assessment Center.  Assessment Counselors engage youth in a variety of activities designed to enhance the assessment process.

MAJOR JOB RESPONSIBILITIES

  1. Implement direct care services according to an individualized assessment process and consistent with the agency’s model of care.
  2. Engage youths in assessment activities ranging from academic and vocational topics to interpersonal skills and healthcare topics.
  3. Implement a non-punitive environment that motivates youths through the assessment process.
  4. Model appropriate moral, ethical, and professional values for youths, colleagues, and the community-at-large.
  5. Regularly seek consultation from appropriate supervisory staff, provide detailed information regarding significant issues affecting youth in care, and accept and implement feedback.
  6. Establish and maintain positive and effective relationships with all program consumers including but not limited to, youths, parents/family, school personnel, neighbors, referral agencies, administrators, etc.
  7. Perform daily operational functions such as facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, manage financial/budget tasks, and other rotating assignments.
  8. Actively monitor all aspects of the physical property. Maintain all property in clean, safe, attractive manner. Comply with guidelines for property maintenance and management.
  9. Drive agency vehicles for purpose of transporting youths and operating all facets of the treatment program. Transport youth for routine home activities, court appointments, medical appointments, family visits, other required appointments, and emergency situations.
  10. Provide assistance and support to other program staff in their job responsibilities.
  11. Attend, and take advantage of, regularly scheduled in-service and specially scheduled training sessions. Take advantage of other professional growth opportunities. Maintain required certifications and re-certifications for job by participating in available training.
  12. Perform other related duties as assigned by the Director.

QUALIFICATIONS

Knowledge and Experience:

  • Must be twenty-one (21) years of age;
  • Bachelor’s Degree from an accredited university or college and one (1) year experience working with client population; or,
  • Associate Degree in related field and two (2) years’ experience working with client population; or,
  • High School Diploma and three (3) year experience working with client population.
Skills/Working Conditions:
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule and shifts including weekends, holidays, and extended periods of time.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in high pressure, high stress environment.
  • Position may experience verbal and/or physical aggression from client population.
  • Possible exposure to infectious diseases.
Physical Requirements: 
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to work overtime.

Closing Date: Open Until Filled