Coordinator of Juvenile Services | Agency-wide

 

GENERAL JOB SUMMARY

Provide administrative and programmatic direction and supervision for the operation of assigned Methodist Home for Children (MHC) residential programs under the supervision of the Director of Residential Services. Responsibilities include program assessment, mentoring, training, consultation, and supervision for assigned residential programs.

MAJOR JOB RESPONSIBILITIES

Monitor and assure compliance with all licensure, accreditation, and contract provisions and standards. Provide on-call services and consultation to assigned programs. Provide multi-day on-site consultation, as well as on-site management training, including extensive travel and overnights. Serve as liaison with the North Carolina Department of Juvenile Justice and Delinquency Prevention (DJJDP), local mental health programs, and Departments of Social Services agencies. Host and facilitate effective community meetings with DJJDP, mental health and social services professionals, and other contracting agencies. Supervise the development plans and implementation of those plans for assigned residential programs. Supervise the delivery of training, consultation, and quality assurance services. Monitor the supervision of all assigned residential program staff. Supervise recruitment, selection, and staff development activities for all residential program staff, including hiring, evaluation, and dismissal decisions. Monitor budgets for the assigned residential programs and assure appropriate accounting and business practices. Provide verbal and written reports as required to the Director for Residential Services and/or Vice President of Program Services and to funding and referral sources. Develop and implement program operations procedures, goals, and tasks for all residential programs that meet or exceed statutory and accreditation standards. Provide direct care services as deemed necessary. Provide emergency interventions for programs with very short advance notice. Perform other duties as requested by the Director of Residential Services. Position supervises designated Program Managers/Directors of Residential Programs, Transitional Living Programs, and Assessment Centers.

QUALIFICATIONS

Knowledge and Experience

A Bachelor’s Degree in Human Services, Education, or a related field from an accredited college or university. Master’s degree preferred.

Extensive experience in the administration and delivery of community-based residential programs for juveniles. Experience in implementing a cognitive/behavioral model of care. Additionally, preferred candidates are extremely flexible in their work hours so they can meet the needs of programs needing immediate assistance. This position requires skills in training, public speaking, computers, team building, hiring/dismissal, organization, and time management. This position seeks individuals who perform well under pressure.

Skills/Working Conditions
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule, including nights and weekends, and holidays.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in occasionally high pressure, high stress environment.
  • Must be able to provide 24 hour on-call supervision, including weekends and holidays.
  • Computer literacy, advanced writing and editing skills, and organizational skills are essential.
  • High level of accuracy and detail orientation required.
  • Possible exposure to infectious diseases.
Physical Requirements
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to demonstrate organizational, management, and leadership skills.
  • Have the ability to generate multiple solutions to meet the changing needs of clients, staff, and communities.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally, in both verbal and written formats, with consumers, including, but not limited to, parents, supervisees, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to communicate professionally in both verbal and written formats with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to be flexible and accurately re-prioritize agendas.
  • Have the ability to participate in extensive travel.
    Closing Date: Open Until Filled

Assessment Counselor Supervisor | Asheville, Winston-Salem

GENERAL JOB SUMMARY

This position works alongside Assessment Counselors in a supervisory and direct care role and serves as a primary caregiver to youths being served by the Assessment Center.  The Assessment Counselor Supervisor position engages youth in a variety of activities designed to enhance the assessment process.

MAJOR JOB RESPONSIBILITIES

  1. Provide supervision of Assessment Counselors. This may include giving feedback, coaching, scheduling, training, annual reviews, testing, and support.
  2. Implement direct care services according to an individualized assessment process and consistent with the agency’s model of care.
  3. Engage youths in assessment activities ranging from academic and vocational topics to interpersonal skills and healthcare topics.
  4. Implement a non-punitive environment that motivates youths through the assessment process.
  5. Model appropriate moral, ethical, and professional values for youths, colleagues, and the community-at-large.
  6. Regularly seek consultation from appropriate supervisory staff, provide detailed information regarding significant issues affecting youth in care, and accept and implement feedback.
  7. Establish and maintain positive and effective relationships with all program consumers including but not limited to, youths, parents/family, school personnel, neighbors, referral agencies, administrators, etc.
  8. Perform daily operational functions such as facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, manage financial/budget tasks, and other rotating assignments.
  9. Actively monitor all aspects of the physical property. Maintain all property in clean, safe, attractive manner. Comply with guidelines for property maintenance and management.
  10. Drive agency vehicles for purpose of transporting youths and operating all facets of the treatment program. Transport youth for routine home activities, court appointments, medical appointments, family visits, other required appointments, and emergency situations.
  11. Provide assistance and support to other program staff in their job responsibilities.
  12. Attend, and take advantage of, regularly scheduled in-service and specially scheduled training sessions. Take advantage of other professional growth opportunities. Maintain required certifications and re-certifications for job by participating in available training.
  13. Perform other related duties as assigned by the Program Director.

QUALIFICATIONS

Knowledge and Experience:

  • Must be twenty-one (21) years of age;
  • Bachelor’s Degree from an accredited university or college, preferably in a human service discipline with one (1) year of human services experience,
  • or a Bachelor’s Degree from an accredited university or college in non-human service discipline with three (3) years of human services experience.
Skills/Working Conditions:
  • Must maintain a valid Driver’s License and an acceptable driving record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule and shifts including weekends, holidays, and extended periods of time.
  • Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in high pressure, high stress environment.
  • Position may experience verbal and/or physical aggression from client population.
  • Possible exposure to infectious diseases.
Physical Requirements: 
  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
  • Have the ability to communicate professionally with consumers, including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Have the ability to drive for agency related events during the day or night.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to work overtime.

Closing Date: Open Until Filled


• Open House | Macon Multipurpose Home

TOUR OUR HOME. MEET OUR YOUTH.

Light refreshments will be served. Please RSVP by April 8 with Jennibeth Brackett | 919.754.3635 or jbrackett@mhfc.org.

Methodist Home for Children operates five multipurpose homes in partnership with the NC Department of Public Safety. These homes use an evidence-based, copyrighted model of care proven to interrupt lifetime criminal behavior for Level II repeat juvenile offenders.


• Open House | Robeson Multipurpose Home

TOUR OUR HOME. MEET OUR YOUTH.

Light refreshments will be served. Please RSVP by March 26 with Jennibeth Brackett | 919.754.3635 or jbrackett@mhfc.org.

Methodist Home for Children operates five multipurpose homes in partnership with the NC Department of Public Safety. These homes use an evidence-based, copyrighted model of care proven to interrupt lifetime criminal behavior for Level II repeat juvenile offenders.


• Open House | Wayne Multipurpose Home

TOUR OUR HOME. MEET OUR YOUTH.

Light refreshments will be served. Please RSVP by March 19 with Jennibeth Brackett | 919.754.3635 or jbrackett@mhfc.org.

Methodist Home for Children operates five multipurpose homes in partnership with the NC Department of Public Safety. These homes use an evidence-based, copyrighted model of care proven to interrupt lifetime criminal behavior for Level II repeat juvenile offenders.


• Open House | Hertford Multipurpose Home

TOUR OUR HOME. MEET OUR YOUTH.

Light refreshments will be served. Please RSVP by March 18 with Jennibeth Brackett | 919.754.3635 or jbrackett@mhfc.org.

Methodist Home for Children operates five multipurpose homes in partnership with the NC Department of Public Safety. These homes use an evidence-based, copyrighted model of care proven to interrupt lifetime criminal behavior for Level II repeat juvenile offenders.


• Open House | Chowan Multipurpose Home

TOUR OUR HOME. MEET OUR YOUTH.

Light refreshments will be served. Please RSVP by March 11 with Jennibeth Brackett | 919.754.3635 or jbrackett@mhfc.org.

Methodist Home for Children operates five multipurpose homes in partnership with the NC Department of Public Safety. These homes use an evidence-based, copyrighted model of care proven to interrupt lifetime criminal behavior for Level II repeat juvenile offenders.


Overnight Awake Staff | New Bern, Winston-Salem

GENERAL JOB SUMMARY

The Overnight/Awake Personnel, under the direction of the Program Manager, with direct supervision as assigned, provides awake coverage of the Multipurpose Juvenile Home each night from approximately 10:00 p.m. to 7:00 a.m. to assure the security, health, and safety of staff and juvenile residents.

This is a part-time opportunity working two nights per week.

 

MAJOR JOB RESPONSIBILITIES

  • Continuously monitor the Multipurpose Juvenile Home (both the youths and the physical facility) during the night and brings any issues that need action (either immediately or at the end of the duty period) to the attention of the Resident Counselor on duty or other appropriate staff as directed.
  • Receive incoming phone or fax messages and take required action.
  • Complete a nightly report sheet and submit to the Program Manager or designee each morning.
  • Provide services listed under the Resident Counselor Job description when:  specifically requested by the Residential Program Manager or designee,  the Overnight Awake Personnel has the appropriate qualifications to carry out the responsibilities, and the Overnight Awake Personnel has received specific, appropriate training to allow the delivery of these services.
  • Provide transportation of juveniles as requested.
  • Regularly seek consultation from appropriate supervisory staff, provide detailed information regarding significant issues affecting youth in care, and accept and implement feedback.
  • Perform other related duties as requested by the Residential Program Manager.

QUALIFICATIONS

Knowledge and Experience:

  • Must be twenty-one (21) years of age;  and,
  • High School Diploma and three (3) year experience working with client population preferred.

Skills/Working Conditions:

  • Must maintain a valid Driver’s License and an acceptable driving  record.
  • Must be insurable by Methodist Home for Children’s insurance carrier.
  • Must be able to work a flexible schedule and shifts including overnights,  weekends, holidays, and extended periods of time.
  • Must successfully complete all phases of pre-service and on-going      training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
  • Must be able to work in high pressure, high stress environment.
  • Position may experience verbal and/or physical aggression from client population.
  • Possible exposure to infectious diseases.

Physical Requirements: 

  • Must provide a negative drug screen result prior to employment.
  • Must pass a post-employment physical and TB test and on-going physical assessments as required.
  • Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such      as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping,  supplies inventory, and other rotating assignments.
  • Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans,  progress summaries, and community correspondence.
  • Have the ability to communicate professionally with consumers,  including, but not limited to, parents, colleagues, and community service providers.
  • Have the ability to provide on-going visual and physical proximity supervision of clients.
  • Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
  • Have the ability to drive a 12-passenger van to transport clients.
  • Regular attendance at primary worksite and agency related events.
  • Have the ability to work overtime.

Resident Counselor | Franklin, Winston-Salem

GENERAL JOB SUMMARY

The primary responsibility of the Resident Counselor is to provide program services to intervene with adolescents being served in the group home. The position’s job responsibilities include implementing direct treatment services through use of the agency’s model of care, providing residential care services, and working with adolescents, families, volunteers, and community representatives in the youth home and community settings.

MAJOR RESPONSIBILITIES

Implement direct treatment services according to an individualized service plan and consistent with the agency’s model of care. Teach youth a curriculum of skills, including social, self-help, independent living and academic skills. Develop, to the highest degree possible, a normalized family-style home environment providing counseling, concern, direction, assistance, and support for the youth in care. Develop and participate in creative activities for youths and staff. Model appropriate moral, ethical, and professional values for youths, colleagues, and the community-at-large. Regularly seek consultation from appropriate supervisory staff, provide detailed information regarding significant issues affecting youth in care, and accept and implement feedback. Establish and maintain positive and effective relationships with all program consumers including but not limited to, youths, parents/family, school personnel, neighbors, referral agencies, administrators, etc. Perform daily operational functions such as facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, manage financial/budget tasks, and other rotating assignments. Actively monitor all aspects of the physical property. Maintain all property in clean, safe, attractive manner. Comply with guidelines for property maintenance and management. Drive agency vehicles for purpose of transporting youths and operating all facets of the treatment program. Transport youth for routine home activities, court appointments, medical appointments, family visits, other required appointments, and emergency situations. Provide assistance and support to other program staff in their job responsibilities. Work a flexible work schedule each month providing consecutive 24-hour per day or other periods of coverage of the home as scheduled and on an as-needed or emergency basis. Provide primary and supplemental coverage, as scheduled by administrators, for homes other than those primarily assigned. Attend, and take advantage of, regularly scheduled in-service and specially scheduled training sessions. Take advantage of other professional growth opportunities. Maintain required certifications and re-certifications for job by participating in available training. Perform other related duties as assigned by the Residential Program Manager.

QUALIFICATIONS

Knowledge and Experience

• Must be twenty-one (21) years of age;
• Bachelor’s Degree from an accredited university or college; or,
• Associate Degree in related field and one (1) year experience working with client population; or,
• High School Diploma and three (3) year experience working with client population.

Skills/Working Conditions

• Must maintain a valid Driver’s License and an acceptable driving record.
• Must be insurable by Methodist Home for Children’s insurance carrier.
• Must be able to work a flexible schedule and shifts including overnights, weekends, holidays, and extended periods of time.
• Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.
• Must be able to work in high pressure, high stress environment.
• Position may experience verbal and/or physical aggression from client population.
• Possible exposure to infectious diseases.

Physical Requirements

• Must provide a negative drug screen result prior to employment.
• Must pass a post-employment physical and TB test and on-going physical assessments as required.
• Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.
• Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.
• Have the ability to communicate professionally with consumers, including, but not limited to, parents, colleagues, and community service providers.
• Have the ability to provide on-going visual and physical proximity supervision of clients.
• Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.
• Have the ability to drive a 12-passenger van to transport clients.
• Have the ability to drive for agency related events during the day or night.
• Regular attendance at primary worksite and agency related events.
• Have the ability to work overtime.


Program Manager | Winston-Salem

GENERAL JOB SUMMARY

The position is responsible for the on-site administration and supervision of program operations of the assigned group home(s). Responsibilities include programmatic supervision of the group home(s), as well as management of the homes’ budgets, staff, delivery of program services, coordination of volunteers, and relationships with service professionals, clients and their families, neighbors of the home and the general community.

MAJOR RESPONSIBILITIES

Provide on-site administrative oversight to all residential and programmatic activities (including budgetary, property management, personnel, staffing, training and client service issues) connected with the group home(s). Provide on-site programmatic supervision to all home staff and 24-hour emergency supervision and/or back-up coverage for the group home staff to ensure delivery of appropriate client services. Ensure the delivery of direct treatment services according to an individualized service plan and consistent with agency’s model of care. Implement and oversee the delivery of a curriculum of skills, including social, self-help, independent living, and academic skills for the youth served in the home. Develop, to the highest degree possible, a normalized family-style home environment providing counseling, concern, direction, assistance, and support for the youth in care. Develop and guide staff in providing creative activities for youths and staff. Drive agency vehicles for purpose of transporting youths and operating all facets of the treatment program. Transport youth for routine home activities, court appointments, medical appointments, family visits, other required appointments, and emergency situations. Regularly seek consultation from appropriate supervisory staff and provide detailed information regarding significant issues affecting youth in care. Regularly seek consultation from appropriate supervisory staff and provide detailed information regarding significant staff issues, and accept and implement feedback. Work a flexible work schedule each month and other periods of coverage of the home as scheduled and on an as-needed or emergency basis. Ensure the performance of daily operational functions, such as facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.Actively monitor all aspects of the physical property. Maintain all property in clean, safe, and attractive manner. Comply with guidelines for property maintenance and management.Coordinate with members of youth’s service team, including parent/guardian, to ensure the provision of services for clients that is consistent with their individual service plans. Establish and maintain positive and effective relationships with all program consumers, including but not limited to, youths, parents and families, school personnel, neighbors, referral agencies, administrators, etc.Participate in the development, implementation, and maintenance of quality improvement processes, including the collection of program reports, monitoring and outcome data. Maintain and ensure practice of current and relevant program service operational guidelines. Maintain program practices and operations to meet all applicable contractual and accreditation standards. Perform other duties as required or requested.

QUALIFICATIONS

Knowledge and Experience

• Must be twenty-one (21) years of age;

• Bachelor’s Degree from an accredited university or college and three (3) years of experience working with client population; AND,

• Previous supervisory experience of residential direct care workers is preferred. Direct care experience with adolescents and their families also is preferred.

Skills/Working Conditions

• Must maintain a valid Driver’s License and an acceptable driving record.

• Must be insurable by Methodist Home for Children’s insurance carrier.

• Must be able to work a flexible schedule and shifts including overnights, weekends, holidays, and extended periods of time.

• Must successfully complete all phases of pre-service and on-going training, including, but not limited to, physical restraint training, First Aid, CPR, Universal Precautions, and medication administration.

• Must be able to work in high pressure, high stress environment.

• Position may experience verbal and/or physical aggression from client population.

• Possible exposure to infectious diseases.

• Primary work site is the group home.

• Must be able to provide 24-hour accessibility, including weekends and holidays.

Physical Requirements

• Must provide a negative drug screen result prior to employment.

• Must pass a post-employment physical and TB test and on-going physical assessments as required.

• Have the ability to perform physical demands associated with daily operational functions, property management, and client interactions, such as standing, bending, lifting, participation in physical activities, facility cleaning (interior and exterior) and maintenance, cooking, shopping, supplies inventory, and other rotating assignments.

• Have the ability to demonstrate organizational, management, and leadership skills.

• Have the ability to generate multiple solutions to meet the changing needs of clients, staff, and communities.

• Have the ability to comprehend and produce accurate program documentation, including, but not limited to, client treatment plans, progress summaries, manage financial/budget tasks, and community correspondence.

• Have the ability to communicate professionally, in both verbal and written formats, with consumers, including, but not limited to, parents, supervisees, colleagues, and community service providers.

• Have the ability to provide on-going visual and physical proximity supervision of clients.

• Have the ability to participate in recreational activities with clients, including, but not limited to, arts, athletics, and outdoor activities.

• Have the ability to drive a 12-passenger van to transport clients.

• Have the ability to drive for agency related events during the day or night.

• Regular attendance at primary worksite and agency related events.

Closing Date: Open Until Filled